Registration, Training, & Questions
The Provider Web Portal is a free, real-time, on-line tool, which offers many features designed to reduce costs, reduce time spent on the phone, and decrease the turn-around time of authorizations and claims.
If you need assistance with registering, unlocking your account, or resetting your password, please click below to chat with a Portal Services Representative
*** ATTENTION Geisinger and West Virginia Providers ***
The Dental Hub combines the features you’re used to with powerful new enhancements and functionality to provide the best experience for you and your practice.
Geisinger providers can register today!
Providers in West Virginia can register on 1/1/2024!
Here is some information to help you with the process:
SKYGEN and AmeriHealth Caritas New Hampshire
Notice of Termination
Effective April 1, 2023 AmeriHealth Caritas New Hampshire and SKYGEN will no longer be offering a Medicaid dental benefit in New Hampshire. Beginning April 1, 2023, the New Hampshire Department of Health and Human Services will be providing dental benefits for individuals aged 21 and over through the New Hampshire Medicaid program which will be administered by the Delta Dental Plan of New Hampshire (“Northeast Delta Dental”).
Northeast Delta Dental and DentaQuest share a mission to improve the oral health of all. They invite you to join in serving New Hampshire’s adult Medicaid beneficiaries.
If you have questions regarding the dental benefits being offered through Northeast Delta Dental, please contact them at 833-955-3363 | TDD 800-466-7566.
ATTENTION ALL PROVIDERS!!!
In order to ensure we can provide you with the best service, please take a moment to visit the Account Management tab to make sure your email is up-to-date.
Please feel free to use this feature for assistance with the following:
Chat is available Monday thru Friday from 8:00 am - 4:30 pm, CST.
For all other inquiries, please call us at 855-434-9239.
We listened to what you had to say about our portal and made the improvements! Our goal is to make the portal as efficient and effective as possible to optimize your time. Here are just a few of the new features added to make life in your office a little easier.
Welcome to the new Credentialing Service from SKYGEN USA. Now dentists can enter their credentialing information into a database one time where it can then be accessed on-demand by any insurance plan or network. The SKYGEN USA Credentialing Service replaces the time-consuming, labor-intensive process of filling out a paper application for each and every network the provider wishes to join. Usage is free!
Click below to register:
Maryland Healthy Smiles Dental Providers click here for credentialing information.
CareSource GA - Medicaid Dental Authorization Request - Process Update (Uploaded 1/5)
CareSource GA - Medicaid Dental Claim - Authorization Mismatch Denials (Uploaded 1/5)
CareSource GA - 2024 CareSource Covered Benefits Compendium (Uploaded 12/7)
CareSource GA - Updated Dental Provider Resources, Network Notification (Uploaded 12/1)
CareSource GA - Post-Treatment (Retrospective Review) Process Clarification, Network Notification (Uploaded 12/1)
CareSource GA - Dental QRG (Uploaded 12/1)
MHSDP Providers - MHSDP Provider Manual V15.1 (NEW! Uploaded 2/29)
MHSDP Providers - Oral Evaluation Limitation Updates (NEW! Uploaded 2/8)
MHSDP Providers - New Requirement - Pre Auth Required for Endo Codes (Uploaded 12/5)